Terms and Conditions

Accuracy: We strive to provide accurate and up-to-date information about our carpet products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or other content on our website.
Colors and Patterns: Colors and patterns of the carpets may vary slightly from what is displayed on our website. We recommend requesting samples or visiting our physical store to ensure the accuracy of colors and patterns.

Order Confirmation: All orders placed are subject to acceptance.
Payment: Full payment is required at the time of purchase unless otherwise specified. We accept

- Credit / Debit Cards

- Online Payments

- Cash

Refund Policy: All sales are final. We do not offer refunds unless the product is damaged or defective upon receipt.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 3 days of receiving the item. We may require photographic evidence to process a refund or replacement.

Delivery Times: Estimated delivery times are provided for informational purposes only. Delays may occur due to unforeseen circumstances.
Installation: If installation services are included, our team will schedule the installation at a mutually agreed-upon time. The customer is responsible for ensuring the installation site is prepared as specified in our guidelines.

Accurate Information: Customers are responsible for providing accurate and complete information during the ordering process, including contact details and delivery addresses.
Site Preparation: For installation services, customers must ensure that the installation site meets the specified requirements, including clear access and a suitable environment.

Changes to Terms: We reserve the right to update or modify these Terms and Conditions at any time. The most current version will be posted on our website.

If you have any questions or concerns about these Terms and Conditions, please contact us.